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Contact Us

Contact Information for Independent Living Aids, LLC

Se Habla Espanol!

Our Location

independent living aids, LLC
200 Robbins Lane
Jericho, NY 11753

Our Mailing Address

independent living aids, LLC
P. O. Box 9022
Hicksville, NY 11802-9022


Phone Numbers

Toll-Free Sales: (800) 537-2118 or 855.SHOPILA(855-746-7452)
Technical Support: (800) 537-2118 x3817
Fax: (516) 937-3906



Customer Service Hours

8 a.m. - 5 p.m. Eastern Standard Time
Monday through Friday
Showroom open: Tuesday to Friday 2 - 4 p.m.

ILA HAS NEW EXPANDED HOURS FOR RETAIL CUSTOMERS!! To better serve our retail customers, the product showroom at ILA corporate headquarters is now open to review and purchase products from Tuesday through Friday, 2:00 to 4:00 p.m. No shipping costs! Free parking at front door! No appointment necessary.

E-mail

For help locating a product or for specific information about a product, how it works, size, color, etc.: Click Here

For help regarding orders placed online or international shipping quotes: Click Here

For questions, comments, or accessibility issues concerning our website: Click Here

For customer support on already existing orders: Click Here

For information on pricing for large quantities (or to be a wholesaler): Click Here

If you have information about a new product you would like us to consider for our catalog and website: Click Here

For information about selling our products in your online store and earning 15% commissions: Click Here

For general feedback: Click Here

For questions, comments, or requests regarding current or future events: Click Here

For international wholesale contact requests: Click Here



Directions to Our Office

Coming from Western Nassau County or NYC: LIE East to exit 43 North (South Oyster Bay Rd.). Make left after exit and go back onto LIE Service Road headed West. Make a right onto Robbins Lane. Past train tracks, make second left (after light) onto 200 Robbins Lane (long driveway into industrial complex). ILA is first office on the left.

Coming from Eastern Long Island: LIE West to Exit 43A, Robbins Lane. Make a right onto Robbins Lane. Past train tracks, make second left (after light) onto 200 Robbins Lane (long driveway into industrial complex). ILA is first office on the left.


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